
LR Costanzo Construction Services was facing a problem that is common in growing construction firms but rarely addressed directly: pre-construction had become the bottleneck to revenue.
The company’s ability to win work was not the issue. The issue was what happened after a project was awarded.
Before operations could begin, scopes had to be written, buyouts completed, and packages finalized. Only then could projects move forward and only then could billing begin.

At the center of this process was a small pre-construction team responsible for handling all scope development. As project volume increased, this team became a constraint on the entire business.
The impact was not just operational. It was financial.
“Delays in pre-construction meant delays in billing and delayed billing directly affected cash flow.”
The pre-construction real estate workflow relied heavily on manual effort. Scope writing, in particular, required detailed review of drawings, specifications, and past project data.
Each scope followed a general structure, but in practice, execution varied depending on who was writing it.
A two person team was responsible for producing between 10 to 50 scopes per month, depending on project volume.
Each scope required:
In most cases, this process took 1 to 2 hours per scope.
During busy periods, this translated into:
This created a hard ceiling on throughput.
The impact of this constraint extended beyond the pre-con team.
Projects could not move into execution until:
As a result, projects were frequently sitting in a queue, waiting for pre-con to catch up.
This delay had a direct consequence:
The issue was not visibility, it was throughput.
The Pre-Construction Director, Charlie, was heavily involved in scope writing.
While this ensured quality, it came at a cost.
Instead of focusing on:
A significant portion of time was spent on operational tasks.
This is a common pattern in growing companies experienced leaders become execution resources because the system cannot scale without them.
Even though scopes followed a general format, there was no enforced standardization.
Different team members:
This led to:
Consistency was dependent on the individual, not the system.
The approach was not to replace the team, but to change how scopes were created.
Instead of starting from a blank page, the system was designed to generate structured drafts that the team could review and refine.
The core of the solution was a custom built scope builder capable of generating 80%+ complete drafts based on:
Each scope followed the company’s existing three part structure:
Rather than writing from scratch, the team shifted to reviewing and editing.
This fundamentally changed the time required per scope.
Every scope generated by the system followed the same structure and formatting rules.
This ensured:
Supporting sections such as:
were included automatically when applicable.
Consistency was no longer dependent on the individual writer.
The system processed uploaded drawings and specifications to extract relevant information.
This allowed it to:
For example:
This reduced the cognitive load on the team during scope creation.
Each generated scope included confidence indicators highlighting areas that required closer review.
This ensured that:
The system supported decision making and did not replace it.
Scopes could be edited directly within the system and exported into standard document formats.
This allowed the team to maintain their existing workflows while improving efficiency.
The implementation followed a collaborative approach.
Rather than delivering a fixed product, the system was built iteratively with direct input from the pre-con team.
Key inputs included:
The Pre-Construction Director remained closely involved throughout the process to ensure alignment with real world AI workflows.
The impact was immediate and measurable, particularly in terms of time savings and throughput.
Perhaps the most important outcome was how it changed the role of leadership.
Instead of writing scopes, the Pre-Construction Director shifted toward:
This is where the real leverage came from.
From a financial perspective, the investment was justified through multiple channels.
Direct time savings:
Headcount avoidance:
Total Year 1 value:
With a Year 1 investment of $86,000, the system effectively paid for itself.
From Year 2 onward, the cost drops significantly while the benefits continue.
Pre-construction is often treated as a necessary step before execution.
In reality, it is a critical leverage point in the business.
When pre-con slows down, everything behind it slows down including revenue.
By increasing throughput at this stage, LR Costanzo was able to: