Marketing Agency Client
Portal built to keep clients
aligned and projects moving
ScaleLabs builds a custom Marketing Agency Client Portal that gives clients one place to view deliverables, share feedback, upload assets, approve work, and track progress. It’s a modern marketing client portal designed to reduce back-and-forth and keep campaigns on schedule.
Why client communication breaks down inside marketing agencies
Most agencies still manage clients through email threads, shared folders, and scattered tools. As accounts grow, feedback gets missed, approvals stall, and clients lose visibility into what’s actually happening.
Feedback lives in too many places
Comments come through email, Slack, calls, and documents. Teams waste time reconciling feedback instead of executing campaigns.
Approvals slow down delivery
Designs, ads, and content sit waiting for sign-off. Without a clear approval flow, deadlines slip and launches get delayed.
Clients ask for updates constantly
When clients can’t see progress, they ask. Status emails and check-ins pull account managers away from real work.
Why agencies move to a client portal
A client portal for marketing agencies creates a shared space where deliverables, feedback, approvals, and updates live together. ScaleLabs designs portals that match how agencies actually work across retainers, campaigns, and project-based engagements.
Centralized feedback on every deliverable
Clients review designs, ads, and content in one place, keeping comments tied to the right version and task.
Clear approvals and next steps
Approvals are tracked with timestamps so teams know what’s approved, what’s pending, and what needs revision.
Asset sharing without messy folders
Logos, brand files, reports, and creatives stay organized per client without endless shared drive links.
Client visibility without extra meetings
Clients see what’s in progress, what’s delivered, and what’s coming next without asking for updates.
What changes when agencies use a client portal
A mid-sized marketing agency managing multiple retainers relied on email, shared drives, and project tools to handle feedback, approvals, and reporting. As client volume grew, feedback was scattered, approvals stalled, and account managers spent hours each week chasing responses.
After launching a custom Marketing Client Portal with ScaleLabs, client communication moved into one shared space. Feedback stayed tied to deliverables, approvals became predictable, and clients gained visibility without constant check-ins.
A client portal that fits your agency stack
ScaleLabs builds each Marketing Agency Client Portal to work alongside the tools your team already uses. The portal becomes the client-facing layer, while your internal tools stay focused on execution.
Where a client portal
helps marketing
agencies the most
Client portals create the biggest impact in workflows that involve frequent feedback, approvals, and ongoing collaboration. ScaleLabs designs portals around these high-friction areas.
Retainer-based marketing services
Keep monthly deliverables, approvals, and reporting in one place so clients stay aligned and renew with confidence.
Creative, content, and campaign reviews
Centralize feedback and sign-offs for ads, designs, landing pages, and content so launches don’t stall.
Reporting and performance updates
Share reports, insights, and next steps in the portal so clients understand progress without extra meetings
Built to manage client access without friction
A client portal for marketing agencies needs to balance transparency with control. ScaleLabs designs portals that give clients clear visibility into their work while keeping internal processes, drafts, and data protected.
Role-based access for clients and teams
Control what each client contact sees, from full account access to limited deliverables only. Internal teams can manage drafts, internal notes, and work-in-progress separately.
Version control for creative assets
Every design, ad, or document lives with its latest version visible. Past versions stay accessible so teams avoid confusion and unnecessary rework.
Approval tracking with full visibility
See exactly when feedback was left, when approvals were given, and what’s still pending. This keeps timelines clear and removes approval ambiguity.
Secure asset sharing and communication
Clients upload brand assets, references, and files directly to the portal instead of email. Everything stays organized under the right project or campaign.
Built to manage client access without friction
A client portal for marketing agencies needs to balance transparency with control. ScaleLabs designs portals that give clients clear visibility into their work while keeping internal processes, drafts, and data protected.
Step 1
Role-based access for clients and teams
Control what each client contact sees, from full account access to limited deliverables only. Internal teams can manage drafts, internal notes, and work-in-progress separately.
Step 2
Version control for creative assets
Every design, ad, or document lives with its latest version visible. Past versions stay accessible so teams avoid confusion and unnecessary rework.
Step 3
Approval tracking with full visibility
See exactly when feedback was left, when approvals were given, and what’s still pending. This keeps timelines clear and removes approval ambiguity.
Step 4
Secure asset sharing and communication
Clients upload brand assets, references, and files directly in the portal instead of email. Everything stays organized under the right project or campaign.
FAQs
What is a Marketing Agency Client Portal?
A Marketing Agency Client Portal is a secure online space where agencies share deliverables, collect feedback, manage approvals, and give clients visibility into ongoing work. It replaces scattered emails and shared folders with one organized system.
How does a marketing client portal improve client communication?
A marketing client portal keeps feedback, approvals, and updates in one place. Clients know exactly where to comment, approve work, and view progress, reducing misunderstandings and repeated follow-ups.
Why should marketing agencies use a client portal instead of email?
Email threads become messy as projects grow. A client portal for marketing agencies keeps feedback tied to the correct deliverable, tracks approvals, and gives both teams and clients a clear view of what’s pending or complete.
Can clients review and approve designs, ads, and content inside the portal?
Yes. Clients can review creative assets, leave comments, and approve or request changes directly in the portal, keeping every decision recorded and easy to reference later.
Is the Marketing Agency Client Portal secure for client assets?
Yes. ScaleLabs builds portals with role-based access and secure file handling so each client only sees their own files, campaigns, and reports.
Can the portal support multiple clients and contacts per account?
Absolutely. A client portal for marketing agencies can support multiple contacts per client, each with different access levels, making it easy to manage stakeholders without exposing internal work.
Does the marketing client portal integrate with agency tools?
Yes. ScaleLabs can connect the portal with project management tools, CRMs, reporting platforms, and file storage systems so client activity stays aligned with internal workflows.
How long does it take to launch a Marketing Agency Client Portal?
Most portals go live within a few weeks. Agencies typically start with core workflows like feedback, approvals, and reporting, then expand features as usage grows.
