ScaleLabs is an AI implementation company building operational platforms—often delivered as vendor portal software, client portal software, customer portal software, or partner portal software—so teams can automate intake, approvals, and document workflows without chaos.
Faster onboarding with client portal software
Fewer email threads using a secure document exchange portal
Workflow completion in a customer portal platform
We embed AI into high-volume workflows—then deliver it as a vendor portal, client portal, customer portal, or partner portal your teams actually adopt.
Email threads, spreadsheets, and disconnected tools. Teams manually chase documents, approvals, and status updates – so onboarding drags and mistakes become normal.

This is where most “portals” fail: no structure, no ownership, no adoption.
We build AI-powered workflows and deliver them as vendor portal software, client portal software, customer portal software, or partner portal software – so intake, review, approvals, and completion run in weeks, not years.

Includes secure document sharing portal and secure document exchange portal patterns by default.
Most ROI comes from replacing email + spreadsheets with a vendor portal, client portal, or customer portal that automates intake, approvals, and document workflows.
Reduce onboarding time by centralising intake, documents, and approvals in a vendor portal.
Ship a client portal that cuts follow-ups immediately by keeping requests and status in one place.
Lower admin overhead with a customer portal that enables self-serve access and clean workflow handoffs.
From pilots to production: we build vendor portal software, client portal software, and operational platforms that reduce manual work and create measurable time savings.
ScaleLabs is an AI implementation company that builds operational software for real businesses. We find the broken handoffs—manual onboarding, approvals, and document chasing—then implement AI to automate the workflow and deliver it as a vendor portal, client portal, customer portal, or partner portal your stakeholders will actually use.
Most builds include a secure document sharing portal and secure document exchange portal pattern, with integrations available for Salesforce portal integration and NetSuite portal integration when needed.

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ScaleLabs is an AI implementation company building operational platforms for infrastructure-heavy industries—often delivered as vendor portal software, client portal software, or customer portal software—to reduce manual onboarding, approvals, and document chasing.

Streamline subcontractor onboarding, approvals, and compliance with a vendor portal and secure document workflows.

Centralise suppliers and customer requests using vendor portal software and customer portal software.

Speed up intake, document exchange, and status updates with a customer portal platform.
Security isn’t a feature you bolt on later—it’s how we build from day one. Whether we’re delivering a secure client portal, secure customer portal, or a secure document sharing portal, ScaleLabs implements role-based access, traceability, and safe data handling so your platform can scale without risk.
For workflows that depend on files, we also implement a secure document exchange portal pattern so teams can request, upload, review, and approve documents without email attachments and version confusion.

“The Discovery Project gave me a roadmap of how I can move my business forward with technology. It covered not only solutions for the problems we were experiencing, but surprisingly it let me see dozens of different branches we can go with our company because technology enables it. Every time we look at the report, we keep getting new ideas of how we can be more efficient, provide new services, and strategically grow.”
“The work Scale Labs did saved us 80% of the time it takes to onboard new agents. They’re a true partner. If you want to understand the ins and outs of how the product you’re paying for works, and you want someone who truly cares about how it works for your team to get the ultimate outcome, I’d recommend Scale Labs all day.”
“Working with scale labs is not the same as working with an Agency. You get technical oversight from someone who you can trust to make the right decision. And you can scale your team through with their pre-vetted & trained developers from Impostorschool.dev”